Keep your customers happy, coming back, And spending more

Brands grow faster when they turn existing customers into repeat revenue machines. We make that happen in weeks, not years.

Get crackin'

2 SPOTs LEFT IN Q2 2025

THE CX AGENCY OF

what we BELIEVE

Success isn't about getting people to buy once— it's about creating an experience so irresistible that your customers keep coming back.

At Hatch, we help you turn sometimes-buyers into lifelong customers who stay longer, spend more, and fuel your growth.

In 90 days, we'll show you exactly where and how we can reduce churn, boost lifetime value, and discover new revenue streams— including businesses cases and concepts.

Work we tell our MOMS about. BRAGGINGLY.

Hi mom!

2

The LTV BlUEprint

DAYS 15-45

A detailed customer journey map that dives deep into your CX to pinpoint exactly where loyalty is lost and revenue opportunities are missed.

Validated concePts

3

DAYS 46-90

You'll walk away with 1-3 profitable CX initiatives: tested, validated, and ready to go.

The plan

DAY 1-14

An all-day workshop where we get clear on your goals, friction points, and CX blind spots.

1

See for yourself

2 SPOTs LEFT IN Q2 2025

The CX BLUEPRINT

RESULTS YOU CAN MEASURE

Average ROI

4-8x

Typical increase in revenue per customer

20%

Typical decrease in churn

25%

Campaign & Performance Marketer at Acture

"Challenging, confronting & transformative. Strong results, even more valuable process."

"The creativity in their approach is inspiring and contagious"

Theuntje klazes


Head of Events at The Heineken Experience

Benjamin David


Head of Marketing at The Heineken Experience

"Hatch isn’t just an agency—they redefined our CX for the better, delivering real, lasting results"

"Extremely satisfied—genuine insights and deep understanding, can't wait for more!"

Head of Care by Volvo Retail Engagement at Volvo NL

Saskia augustin


"Hatch truly shook up our organization!"

Commercial director at Nespresso

Erik van houten

"Making CX fun, effective, and worth it."

Co-founder at Onlinedrumles.nl

Jasper Remmerswaal


KRIJN SMITS

Hatch is sharp, innovative, and refreshingly independent-minded."

Head of Brand and Customer Experience at Unbrick

Birgit ketele


Martechcom director at Be·at and Sportpaleis Antwerpen

"Eye-opening and energizing—Hatch helps organizations improve and keep customers surprised."

Our famous LTV Blueprint!

calling us

clients keep

why our

Even outside office hours…

This is ben. Ben loves us. And we love him.

Bromantically, of course.

Benjamin David


Head of Marketing at The Heineken Experience

Watch the video :)

Brands trust Hatch. Customers thank them for it.

Click here, regret nothing

Want to keep your customers COMING BACK?

Get in touch with Arthur!

schedule a Free
30 min call

(If you can last that long)

Tell us everything

Or leave behind your contact info

(We get it. People are scary)

Drop your details

New Business

Arthur Kaziow

arthur@hatch.cx

Headquarters

Steenovenweg 8a

3532 AE Utrecht


+31 6 420 546 10
hello@hatch.cx

(c) Hatch 2025

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